CAA urges travellers to money in £130m in refund credit score notes | Information


The Civil Aviation Authority (CAA) is advising holidaymakers issued with refund credit score notes through the Covid-19 pandemic to redeem their credit score as worldwide journey continues to open up.

Unspent ATOL protected refund credit score notes presently complete over £130 million, the physique mentioned.

In July final yr, the ATOL scheme introduced that buyers who accepted refund credit score notes for cancelled ATOL protected holidays would proceed to be lined.

This safety utilized to refund credit score notes issued from March tenth final yr.

From midnight on December nineteenth, ATOL holders will now not have the ability to situation ATOL protected refund credit score notes for holidays cancelled as a result of Covid-19 pandemic.

Travellers who’ve accepted ATOL protected refund credit score notes are unaffected by this transformation however are reminded to redeem their refund credit score notes earlier than September thirtieth subsequent yr.

Customers are additionally reminded that together with redeeming a legitimate refund credit score notes for a brand new reserving, they will request a money refund at any level.

Michael Budge, head of ATOL on the CAA, mentioned: “With over £130 million of ATOL refund credit score notes but to be redeemed, and worldwide journey opening up once more, we wish to remind customers to redeem any unused credit to verify they don’t lose out.

“Refund credit score notes have been a improbable device to reassure customers and assist the trade.

“The choice to finish the scheme displays the altering of worldwide journey restrictions with considerably elevated demand from customers over latest months as a result of opening up of extra locations.”





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